Registration process

RIZIKI COVER

  • Dial *745# and follow the steps OR
  • SMS the word “YES” to 74035

Registered users will receive an sms at the beginning of every month confirming their qualification for the FREE payout benefit, based on their Equitel usage in the previous month

RIZIKI+ COVER

  • Dial *745# > Select Buy Insurance > follow the steps.
  • You will receive an SMS confirming the registration to Riziki+ Cover and requesting payment

How to make payment

  • Dial *745# >Select Client Services > Select Make Payment andfollow the steps OR
  • Go to your Equitel Menu > My Money > EazzyPay > Paybill
    > Enter 745000 as business number > Enter Equitel Number as account number > and follow the steps


Claim process
First, call Customer Care on 0763 063 745 or visit a Bancassurance Officer at any Equity Bank branch to start the claim process. Then submit a copy of your ID, hospital payment invoice/receipt with your admission and discharge forms via Whatsapp (0763 123 745) or email ( This email address is being protected from spambots. You need JavaScript enabled to view it. ), or drop at an Equity Bank branch near you

 

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